Co-browsing API live

| categories: Blog, quality, release, usecase

Our API is live! Now you can integrate our real-time co-browsing technology into your own product or website.

Use cases for Surfly

Surfly allows you to have a real-time look at a customer’s browser tab or to help clients purchase their favorite products, fill in forms, or solve service problems.

With Surfly you’ll be able to:

  • Give a remote presentation to clients and co-workers
  • Pitch your product or website to anyone, anywhere
  • Reduce the number of business trips and thus lower travel expenses
  • Work more efficiently and waste less time


Integration

When you integrate Surfly you will have complete control of not only how Surfly looks but also how Surfly interacts with your application. Should a web-sharing session be started by an agent or a client? How do you want a session to be initiated? Through a button or through an invitation mail? How should the session be visible, in a frame or in the full window? And so on.

With our co-browsing API, you have complete freedom to integrate Surfly any way you like.

Getting started

Getting started is easy. Log in to Surfly, go to your account panel and click on Get API Integration under Plan.

If you have any questions or if you need assistance, contact us at support@surfly.com. We’re standing by to help you!

You can find more info on our cobrowsing API page.

The difference between web sharing and screen sharing

| categories: Blog, quality

Web sharing allows you to surf together on the web, whereas screen sharing enables you to share your entire screen.

Advantages of web sharing

wallpaper-wetransfer-surflyScreen sharing exists for some time, but to use it you need to download software or install plug-ins. With the introduction of web sharing applications like Surfly this is no longer the case.

The absence of software and plug-ins also makes web sharing safe. You dont’ have to give anybody access to your computer nor do you need to add anybody to your contact list. Ending the session in Surfly is as simple as closing the browser tab.

The quality of the website in your Surfly session is identical to that of the original website, unlike the blurry text that can result from screen sharing.

Limitation of web sharing

The limitation of web sharing is that it’s confined to what you see within your browser tab; other programs or browser tabs that are open are invisible to others. This means that web sharing is not useful if you want to share more than a website, for example walking someone through a computer configuration.

However, web sharing is the best choice for people who want to share just a website and still retain their privacy.

Feature Friday: WebGL support

| categories: Blog, FeatureFriday, quality, tips, usecase

Having introduced support for PDF files, canvases and SVG programs, we now introduce support for the Web Graphics Library (WebGL). WebGL enables interactive 3D and 2D graphics.

Now that Surfly supports this technology, you can use Surfly for even more sites!

For example, use Google Maps simultaneously with your friends to pick out locations and mark routes. This can be great when you are planning a trip. Surfly makes it easy to discuss the route to your destination, decide where to stop on the way or where to book a hotel.

Or use Surfly to play an online 3D game with your friends, solve a Rubik’s cube together or show your remote students how molecules are put together.

Show locations and mark routes using Surfly

Show locations and mark routes using Surfly